Privacy policy

Privacy Policy

Last updated: May 18, 2026

Orin Store operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a secure and reliable shopping experience.

Orin Store is powered by Shopify, which enables us to provide the Services. This Privacy Policy explains how we collect, use, process, store, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control regarding personal data collection, processing, and disclosure.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies, relates to, describes, or can reasonably be linked to you.

This may include:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Payment Information

  • Payment card details
  • Billing details
  • Transaction confirmations
  • Payment method information

(Note: Full payment card details are processed securely by payment providers and are not stored directly by us.)

Account Information

  • Username
  • Password
  • Preferences
  • Saved addresses
  • Wishlist items

Transaction Information

  • Products viewed
  • Cart activity
  • Purchases
  • Returns
  • Exchanges
  • Order history

Communications

  • Customer support inquiries
  • Emails
  • Messages sent to us

Device & Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Cookies and tracking technologies
  • Usage behavior on our website

2. How We Collect Your Information

We collect data:

  • Directly from you when placing orders or contacting us
  • Automatically through cookies, analytics, and browser technologies
  • From Shopify and service providers
  • From payment processors, shipping partners, and marketing tools

3. Legal Basis for Processing (GDPR)

For customers located in the European Economic Area (EEA), United Kingdom (UK), and other GDPR-covered regions, we process your personal data only when we have a lawful basis to do so, including:

Contractual Necessity

To process orders, payments, shipping, returns, and customer support.

Legitimate Interests

To improve our store, prevent fraud, maintain security, and improve customer experience.

Legal Compliance

To comply with tax laws, accounting obligations, fraud prevention, and legal requirements.

Consent

For email marketing, promotional messages, and certain cookie usage where required by law.

You may withdraw consent at any time.

4. How We Use Your Personal Information

We use your information to:

  • Process and fulfill your orders
  • Handle payments and refunds
  • Arrange shipping and delivery
  • Provide customer support
  • Improve website performance and shopping experience
  • Prevent fraud and unauthorized transactions
  • Send order updates and service-related communications
  • Provide marketing emails (only where permitted)
  • Comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your cart active
  • Save preferences
  • Improve website functionality
  • Analyze traffic and performance
  • Deliver personalized advertising where permitted

EU visitors may be shown cookie consent options in accordance with GDPR and ePrivacy rules.

You may manage cookie preferences through your browser settings.

6. How We Share Personal Information

We may share your data with:

Service Providers

Including:

  • Shopify
  • Payment processors
  • Shipping partners
  • Fraud prevention services
  • Analytics providers
  • Email marketing platforms

Legal Authorities

Where required by law, subpoena, fraud investigation, or regulatory obligations.

Business Transfers

In the event of a merger, sale, acquisition, or restructuring.

We do not sell your personal information for direct profit.

7. International Data Transfers

Your personal information may be processed outside your country, including outside the European Economic Area (EEA).

Where required by GDPR, we rely on safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Maintain records
  • Meet legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements

When no longer needed, data is securely deleted or anonymized.

9. Your GDPR Rights

If you are located in the EU, UK, or other protected jurisdictions, you may have the right to:

Right of Access

Request access to your personal data.

Right to Rectification

Request correction of inaccurate data.

Right to Erasure (“Right to be Forgotten”)

Request deletion of your personal data.

Right to Restrict Processing

Request limited use of your data.

Right to Data Portability

Request transfer of your data.

Right to Object

Object to certain processing activities.

Right to Withdraw Consent

Withdraw previously given consent.

Right to Lodge a Complaint

File a complaint with your local data protection authority.

We will respond to valid requests within the timeframe required by applicable law.

10. Children's Privacy

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 16 in the EU without lawful parental consent where required.

If you believe a child has provided personal information, please contact us for removal.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission is ever 100% secure. Please use secure channels when sharing sensitive information.

12. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices, policies, or content.

Please review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

For privacy requests, GDPR rights, or general questions:

📧 Email: ashfosamuel@gmail.com

📍 Address:
Flat 21C, Building 147
Road 2084, Block 328
Apartment, Manama, 328
Bahrain

For GDPR purposes, Orin Store acts as the Data Controller of your personal information.

Thank you for trusting Orin Store